Physical Theoreticals

Tangible Experience Design Toolkit: Simplifying Cross-Device Interaction Design

Abstract
Cross-device environments are attracting attention from designers, working on interactive experiences, as there is an increased desire to create advanced and sophisticated narratives. As these experiences increase in notoriety, they in consequence gain attention from designers who seek to experiment with emerging technologies. These environments deem to be challenging for inexperienced creators. This paper explores the initial design of a toolkit that provides novice designers with an easy to use authoring and development environment for designing cross-device experiences. The toolkit uses Tangible User Interfaces in order to make cross-device development easier to understand for inexperienced designers and provide them with a strong support framework for expanding into developing more complex experiences. The toolkit is tested with a group of potential users and the conclusions from the testing along with potential future steps are presented in this paper.
About the Author
Sarthak Marwaha

As a Human Computer Interaction designer Sarthak aims to work towards improving and creating innovative experiences and tools. He enjoys balancing problem solving with aesthetic and seamless designs to create immersive, impactful experiences. Sarthak has been working in experience design for over three years during which he has been working with companies to enhance their existing products as well as researching novel solutions in HCI.

About the Project

Background

Today we are surrounded by more devices than ever before. An average person may be surrounded by a large variety of network capable devices: computers; smartphones; tablets; wall mounted displays and even pocket sized embedded systems like Arduino and RaspberryPi. With this rise in the number of device ecologies, interaction designers have been moving towards creating more immersive and interactive experiences using these devices. However, as interaction design becomes more focused on experiential multi-device environments it gets harder to develop and design these complex experiences especially for designers who do not have expertise in developing cross device interactions. While there are existing resources for the designing cross-device interactions, they are usually geared towards experts rather than novices.

Block based languages in introductory programming education can help students focus on high level algorithm creation and improve the understanding of text-based programming languages. With the growing popularity of new visual block-based programming languages, developing applications has become more accessible and easier. Tangible user interfaces allow users to interact with physical objects, surfaces and spaces to manipulate digital information. These objects provide a tangible representation that makes the information directly manipulable while also providing haptic feedback.These tangible tools are often used as teaching aids in schools but they lack the robustness to be used as design tools.

Research Questions

These observations provide an interesting avenue for a tangible toolkit that can be used to design complete cross-device experiences. This project asks two major questions:

  1. Can tangibles be used to design a scalable toolkit to support development of complex experiences that use numerous devices and custom interactions?
  2. Can the toolkit be used to improve the understanding of the development process for cross-device interactions?

The Tangible Experience Design toolkit

Design flow for the tangible toolkit

This project provides a scalable design framework to guide novice experience designers from building their first cross device interaction to potentially defining their own novel interactions between multiple devices. The toolkit uses tangible user interfaces to improve the learnability for the users while also providing an analog feedback loop for connections and data flows between networked devices. There are four key tangible components of the toolkit - Device blocks, Interaction Containers, Interaction cards, Connections that can be used to build a visual framework for the interactions between the devices. The initial version of the toolkit supports three devices; Desktop, Mobile, Arduino with two interactions per device

Key features:

First set of tangibles supported by the toolkit

The toolkit uses design elements from everyday objects and integrates them into a modular tangible system in an effort to provide a conceptual representation of connected devices.  

  • Actions are housed in cards and can be combined with devices to act as inputs or outputs (or BOTH!)
  • Devices and their Actions are grouped closely and are connected using a puzzle-like interface.
Adding an action to a device
  • Each Action can be linked to an external device Action using connection interfaces.
Connecting two actions to create an interaction


  • The tangible toolkit is supported by a software based application to modify details of the the cross device interactions.
  • The modularity of the toolkit allows users to create their own interactions as they get comfortable with developing cross device interactions

User Study:

The toolkit was tested with a small group of potential users as a part of an informal pilot study. The results from the study showed that the design of the toolkit was promising and helped improve the understanding of cross-device interaction design for novice users. Some of the responses from the participants were “Having the puzzle shape really helped to idealize out where they[interaction containers] go,” “Tangible things help me process things a lot better,” “The fact that it was a literal puzzle made it really easy to understand what was necessary to create interactions”.

Conclusion

Although the toolkit is still a work in progress, this project highlights that using Tangible User Interfaces could be a potential avenue for improving the understanding of cross-device interaction design among inexperienced users. The toolkit design helped designers better understand the connections behind cross-device interactions while still allowing them to focus on the high-level experience design.

MY NEONORMAL STORY
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The pandemic has forced all of us to rethink a large portion of our interactions with humans and technology. As we look to redesign our lives using existing technologies why not rethink the way we interact with the tech around us. This research project was originally supposed to provide an extensive and collaborative toolkit for designing experiences using tangible onjects. However, it has since developed into a scalable design framework for inexperienced designers to expand their horizons and use cross-device interactions in novel ways and redefine the new normal for interactive experience design.