Privacy Policy
Last Updated: January 2026
Neon Normal ("we," "us," "our," or "Company") operates neonormal.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By accessing and using neonormal.ca, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through forms, newsletters, or contact requests, we may collect your name, email address, phone number, and other contact details.
- Technical Information: We automatically collect your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs through server logs and tracking technologies.
- Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to remember your preferences and track your activity on our site.
- Usage Data: We collect information about how you interact with our content, including clicks, scroll depth, and engagement metrics.
How We Use Information
We use the collected information for the following purposes:
- Analytics: To analyze site traffic, user behavior, and performance metrics to understand how visitors use our site.
- Affiliate Tracking: To track affiliate links, referrals, and commissions from sports betting sites and casino partners.
- Site Improvement: To enhance user experience, optimize content, fix technical issues, and develop new features.
- Communication: To respond to inquiries, send newsletters (if opted-in), and provide customer support.
- Marketing: To deliver targeted advertisements and promotional content relevant to your interests.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and track usage patterns.
Types of Cookies:
- Essential Cookies: Necessary for basic site functionality and security.
- Analytics Cookies: Used to collect information about how visitors use our site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track clicks and referrals to partner sports betting and casino sites.
- Marketing Cookies: Used to deliver personalized advertisements and retargeting.
Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling certain cookies may affect site functionality. You may also opt out of analytics tracking through Google Analytics' opt-out browser extension.
Third-Party Links
Our website contains links to third-party websites, including sports betting sites, casinos, and affiliate partners. We are not responsible for the privacy practices, content, or security of these external sites. We strongly recommend reviewing the privacy policies of any third-party sites before providing your personal information or engaging in transactions.
When you click on affiliate links, you leave neonormal.ca and enter the third party's website. We earn commissions from qualifying referrals, but we do not control how these partners collect, use, or protect your data.
Your Rights
Under Canadian privacy laws, including applicable provincial legislation, you have the following rights:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to legal limitations.
- Right to Opt-Out: You may opt out of marketing communications and certain data processing activities.
- Right to Withdraw Consent: You may withdraw consent for data collection and processing at any time.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Generally:
- Personal information provided voluntarily is retained for as long as needed to respond to your inquiry.
- Analytics and usage data are typically retained for 12-24 months.
- Affiliate tracking data is retained for commission reconciliation and accounting purposes (typically 1-3 years).
- Cookies are retained according to their expiration dates (ranging from session-based to 2+ years).
When data is no longer needed, we securely delete or anonymize it. However, we may retain certain information if legally required to do so.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: [email protected]
Website: neonormal.ca
We will respond to your inquiry within thirty (30) days or as required by applicable law. If you are not satisfied with our response, you may contact the relevant provincial privacy authority.
This Privacy Policy is subject to change at any time. We will notify you of significant changes by updating the "Last Updated" date above. Your continued use of neonormal.ca following such changes constitutes your acceptance of the revised Privacy Policy.